邢唷��>� DF��C��欹�g� ��bjbjVV *"r<r<��BBBBB��VVVVjVv<��aaa�;�;�;�;�;�;�;$n=� @�<�Baaaaa<�BB��0<��a B�B��;�a�;��9€�;��爃衷�#��k1;,�;F<�0v<�];P蜙kL蜙X�;蜙B�;4aa�aaaaa<�<��aaav<�aaaa��蜙aaaaaaaaa� : Accommodating Requests for Access to Public Services PURPOSE It shall be the policy of the State of North Carolina, its political subdivisions and any other entity who contracts to provide public services including, but not limited to, education, health, social services, recreation or rehabilitation to provide those services in the most integrated setting appropriate to the needs of persons with disabilities. 1.2 Each statutorily recognized entity shall be responsible for accommodating requests regarding accessibility to public services and programs. The following procedure shall be followed in determining the appropriate level of these services. POLICY AND PROCEDURE 2.1 Each covered entity shall post a conspicuous notice in public access areas containing the following information; . 2.1.a. It is a discriminatory practice for a State department, institution, or agency, or any political subdivision of the State or any person that contracts with the above for the delivery of public services including but not limited to education, health, social services, recreation, and rehabilitation, to refuse to provide reasonable aids and adaptations necessary for a known qualified person with a disability to use or benefit from existing public services operated by such entity; provided that the aids and adaptations do not impose an undue hardship on the entity involved. If you wish to request an accommodation or if you feel that you have been denied access to any public service, please contact Mary Helen Walker at 910-521-6695. 2.2. The ADA Coordinator is the designated Public Accessibility Coordinator. . Requests for public service accommodations should be forwarded to the PSA Coordinator. 2.4. The PSA Coordinator will determine if the requesting party is 揳 person with a disability� under the provisions of 168-A 2.5. The PSA Coordinator will contact the appropriate department and transmit the request. 2.6. Departmental staff approves request or makes recommendations to management about request and includes 搖ndue hardship� concerns. 2.7. When the request is forwarded to management, it will be approved or rejected. 2.7.a. If approved, PSA Coordinator contacts requesting party with approval details. 2.7.b. If refused, PSA Coordinator will contact party and provide details of appeal 3.0 DISPUTE REOLUTION PROCESS 3.0 If a public entity or contractor decides to refuse to provide a requested accessibility accommodation, the following procedure shall apply; The individual or entity making the decision shall provide a written explanation for the refusal The PSAC shall review the decision and consult with the NC Office on the ADA for technical assistance and/or comments. The PSAC will transmit the decision to the consumer and will engage the consumer in meaningful dialogue about other possible methods of assuring accessibility. If the consumer is dissatisfied with the results of the dialogue, they may be referred to the NC Office on the ADA. The NC Office on the ADA may attempt informal resolution of the complaint or may refer it to mediation or other enforcement or advocacy agencies for attempted resolution. The PSAC will be responsible for keeping records of all requests both approved and denied and will document on-going efforts to provide equal accessibility in its delivery of services. Consumers who are dissatisfied with the results of dispute resolution may, at any time, file their complaint with the US Department of Justice for possible investigation. 3/1/02, 2/15/13 56>?d�� "$*� � � \_a��;@q��%qrsy��#@ABF�j赅谠谖谖顷辔诶估估估谖谖谖谖谖谖谖拔摆卧谠谠谠谠谠谠谠讵ぺ在在 hipCJ h��CJ h塙�hipCJ h塙�6丆J hip6丆J h��5丆J h塙�CJ h��CJ hipCJh塙�h塙�5丆J h塙�5丆J hip5丆J hip5丆J @56>?�� "4 ]_�� &F gd塙�$a$gd塙� &Fgd塙�刪^刪gd塙�gd塙�gd�� &Fgd塙�勑^勑gd塙� &Fgd��$a$gd塙��:;�� st��!"#AB��56sO��gd�� &Fgd��刪^刪gd��gd塙�js��MNOP��pq��,-hi��铘� hipCJ h纇�CJ hipCJ h��CJOP�pq�,-i��刪^刪gd纇� &Fgd��gd�� (靶/ 班=!�"�#悹$悹%�靶靶愋^��666666666vvvvvvvvv666666>666666666666666666666666666�6666666666�666666666666hH66666666666666666666666666666666666666666666666666666666666666666�62�� 0@P`p€��2(�� 0@P`p€�� 0@P`p€�� 0@P`p€�� 0@P`p€�� 0@P`p€�� 0@P`p€�8X�V~_HmH nH sH tH 8`�8Normal_HmH sH tH <�@<� Heading 1$@&5丆JDA ��DDefault Paragraph FontVi��V 0Table Normal :V�4�4� la�(k ��( 0No List2B@�2 Body TextCJPK!檗�[Content_Types].xml瑧薔�0E鱄鼉�-J湶@%閭菐洽|廊�$韶钵UL襎B� l,�3鳛;鉹�得槣B+$�G]ミ7O侪V墎$�┇最�!)O赹齬虲$駓@摪磔�/瓂H*�橊劥�)戅祶鬟粖譛Db俙}"譹蹕擩讞枻肵^�)I`n蘀�紛p)�杵li筕[]�1M<斷绒彥O蠵擊6r�=瘔抸纆b營g吜u崘S賓b嘱€O缽嗕掘肦罝郢櫉反qu 痝嫎Z岸串o~俸lAp發x妏T0�+[}`j纂鹾絲A�帮儲V�2虵蒳朄鰍瀡分�5\|夻蕼汰Nвle瞂�ds趈cs倭惻7琊嵨f坊赅肉W琊�+唻7爤唁`�陲g�葮稠J�雷j|唫h(�驞-姷咩� dX�﹊J曝�(钼x$(��:隶;渌�!�I_蠺到S1ｗ犍鳢�?E��?勉?ZB为m渼錟/魁煜��?瀪篁�誼Y�'奎鼀5襣&螊/燑鲮蓩�>籊餗丟e鴲艱�眢3Vq%'#q��域娡$�8翚K秊�敉)f檞9:牡�澹 x}r�x墘�渨⒇顁�:\TZaG�*檡8I耲鎎R祈c|X呕�强絀 u3KG駈D1�NIB襰鼆� 眍R曦u楘侹>V�.EL+M2�#'歠嫸i~橵�l硔u8z�篐� �*�鏄�:�(W�鈽� ~J攘T鴈\O*餿HG絸HY垫�}KN吡P�*菥甩眿�T鸭�9/#辐A7聁Z��$*c?��韖U咤n嗚w�N蝴%幓O�穒鑸4=3炯N�績)cbJ u�4峦(Tn酸� 7斒_?異鹠-贈皗U逄鰤B�w�襷消╪湐鞘�"Zx娬J躗氺p;嫇熟劐辿/�<�P;檸,)''K蠶踜5棝騫邛苝N喦8疜軬b耬摨� 鸖撡d洯\17 阷鮝�>ОSR!�枒 3晠K4'+�r蘻Q TT３I辈琉疘vt]K芻猥渤K#趘�5+D�眽厍鄜獱O@%\w槉燺鄋N[跮古9K候崢临q桃g錠炆n R!儁+�篣蕁�;�*&�/H時�蟃邀 �>��>\ 宼Υ=.T摹 �觖S; Z鄜�!ㄠ傏�銹��9gi槾咰ぺ�!�# B鰻,欒;匵=刍,I�2UW�9$l╧嗒捋=Aj挄�;顊朅79鍇s*Y摈�;浱爺[嘙C撣�県f华]o栫{oY=1k�yV骋V惺隐5E8鏥k+譁扑蚛8疴计0X4D)�!!��?*|f縱� u洒《"鴛A谸T_矋��帬q矁6�4)k诂u襐�7�顃�'尛%;嬁蟟膦9s�9箈懫�,熵趲-45x鰀娐�8?�菢蟙�/Y|t��&LIL饾J`琛& �-G硉�/��PK! 褠煻'theme/theme/_rels/themeManager.xml.rels剰M �0匃倃oo雍�&輬协�勪5 6?$Q祉 �,.嘺緳i粭澤c2�1h�:闀q毩m胳嶡RN壻;d癭値o7�g慘(M&$R(.1榬'J摐袏T鶂�8V�"＆A然蠬鱱}狇�|�$絙{�朠�除8塯/]As賲(⑵锑#洩L蔥汉倪��PK-!檗�[Content_Types].xmlPK-!ブх�60_rels/.relsPK-!ky��theme/theme/themeManager.xmlPK-!0軨)��theme/theme/theme1.xmlPK-! 褠煻'� theme/theme/_rels/themeManager.xml.relsPK]� "��j�O �8�@��€€€�饞��0�( � �養 �S�� ?�oq��+ - h i � � � jR92��)Z蘶R��盄��:P.��鞽pgry��,f �:栳��閩�*P!b7��P'r-€迀��>hC�苬��YI圖t鷴��+i糓 ��*~㎞屬,��頺V盯r��馱溚B��緼豝L\x��僕gf,櫄��3鑙�?��jj漐��J 鎘矦��?x�*s��劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........刪剺��h^刪`剺䁖(劼�>⺗劼`�>䁖(.�8�0齘�8`�0齩(..劆�0齘劆`�0齩(...刾勅鸮刾`勅鹢(.... 勜勅鸮勜 `勅鹢( ..... 劏刞鷁劏`刞鷒(...... 剎匄鴁剎`匄鴒(....... 勦匄鴁勦`匄鴒(........ 劙剱鱚劙`剱鱫(.........剋剦⺗剋`剦䁖(.0凣剦⺗凣`剦䁖(.刾�0齘刾`�0齩(..劏勅鸮劏`勅鹢(... 剎勅鸮剎`勅鹢( .... 劙刞鷁劙`刞鷒(..... 剙刞鷁剙`刞鷒( ...... 劯匄鴁劯`匄鴒(....... 勷剱鱚勷`剱鱫(........劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........劼�>⺗劼`�>䁖(.�8�0齘�8`�0齩(..劆�0齘劆`�0齩(...刾勅鸮刾`勅鹢(.... 勜勅鸮勜 `勅鹢( ..... 劏刞鷁劏`刞鷒(...... 剎匄鴁剎`匄鴒(....... 勦匄鴁勦`匄鴒(........ 劙剱鱚劙`剱鱫(.........劋刓⺗劋`刓䁖(劋刓⺗劋`刓䁖(.勑�0齘勑`�0齩(..�8勅鸮�8`勅鹢(... �8勅鸮�8`勅鹢( .... 劆刞鷁劆`刞鷒(..... 劆刞鷁劆`刞鷒( ...... �匄鴁�`匄鴒(....... 刾剱鱚刾`剱鱫(........刪剺��h^刪`剺䁖(.劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........剋剦⺗剋`剦䁖(剋剦⺗剋`剦䁖(.勑�0齘勑`�0齩(..�8勅鸮�8`勅鹢(... �8勅鸮�8`勅鹢( .... 劆刞鷁劆`刞鷒(..... 劆刞鷁劆`刞鷒( ...... �匄鴁�`匄鴒(....... 刾剱鱚刾`剱鱫(........勑剺��^勑`剺䁖(.刪剺��h^刪`剺�5o(.劼�>⺗劼`�>䁖(.勑�0齘勑`�0齩(..勑�0齘勑`�0齩(...�8勅鸮�8`勅鹢(.... �8勅鸮�8`勅鹢( ..... 劆刞鷁劆`刞鷒(...... �匄鴁�`匄鴒(....... �匄鴁�`匄鴒(........ 刾剱鱚刾`剱鱫(.........勑剺��^勑`剺䁖(.勑剺⺗勑`剺䁖(.�刓⺗�`刓䁖(.�8�0齘�8`�0齩(..劆勅鸮劆`勅鹢(... 劆勅鸮劆`勅鹢( .... �刞鷁�`刞鷒(..... �刞鷁�`刞鷒( ...... 刾匄鴁刾`匄鴒(....... 勜剱鱚勜 `剱鱫(........�3鑙)Z僕gf+i糓J 鎘?xYI圖鞽p頺V緼豝閩�*P'r-�馱,f � j*~㎞盄�jj�>hC�� ip鵄>f �塙��€Q�纇��@€X@��Unknown��G��*郃x� �Times New Roman5�€Symbol3.��*郈x� �ArialA��$B�Cambria Math"��鹦h湌'湌'��Y��€20� � J僎�哌��HX � $P��鵄>2!xx��3Accomodating Requests for Access to Public ServicesOSPUNC PembrokeX �鄥燆鵒h珣+'迟0dx€�� , 8DLT\�4Accomodating Requests for Access to Public ServicesOSPNormal.dotm麻豆社区 Pembroke2Microsoft Office Word@F�#@X�#�@X�#��胀諟.摋+,04hp�� Office of State Personnel� 4Accomodating Requests for Access to Public ServicesTitle �� !"#$%&'()*+,-./012��456789:��<�=>?@AB��E��Root Entry�� F養柙�#�G€1Table��&AWordDocument��*"SummaryInformation(��3DocumentSummaryInformation8��;CompObj��r�� F Microsoft Word 97-2003 Document MSWordDocWord.Document.8�9瞦